Conflict Resolution as a Tool for Effective Management in an Organization (a Study of Some Selected Firms in Auchi)

Student: JOE CHRISTOPHER (Project, 2025)
Department of Business Administration and Management
Auchi Polytechnic, Auchi, Edo State

Abstract

ABSTRACT This Study is an investigation on the Conflict Resolution as a tool for Effective Management in an Organization (A Case Study of Some Selected Firms in Auchi). The essences of this study are to device effective strategies to conflict management and make appropriate recommendations for an effective conflict resolution, aimed at ensuring organizational development, productivity and societal growth. The study adopted the descriptive study pattern and used both the questionnaire method and personal interview in collecting data for the study. A total of 399 sample size was used in the data analysis, and chi-square test of hypothesis was used to analyze the stated hypotheses. The research findings reveal among others, first, that the causes of conflicts in non-profit making includes poor communication gap, ethnic and religion differences, power tussle among staff, unequal distribution of rewards, competition over scarce resources etc. Secondly, that conflicts in Some Selected Firms in Auchi can be resolved were administrators indulge in collectives bargaining agreement, understanding of employees and acceptance of subordinate goals

Keywords
conflict resolution effective management organization selected firms auchi
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