Effect of Promotional Strategies on Repeat Patronage of Branded Eateries in Ado Ekiti
Student: Mayowa Esther Akanbi (Project, 2025)
Department of Business Administration
Ekiti State University, Ado-Ekiti, Ekiti State
Abstract
This study examined the effect of promotional strategies on repeat patronage of branded eateries in Ado Ekiti. Specifically, the study assessed the impact of advertising, sales promotion and customer review on repeat patronage of branded cateries in Ado Ekiti. Recent and relevant literature was reviewed exhaustively and exclusively to achieve these objectives. The study adopted a descriptive survey design and the population for this study covered all entire staff of all the cateries in Ado-Ekiti; out of which 106 were selected using Taro Yamane (1964) Model as the participants of the study. Descriptive statistics (frequencies and percentages) were used for respondents' background information. Also, mean and standard deviation were used to analyze research objectives while multiple regression analysis was employed in testing the hypothesis. Firstly, it was discovered that advertising has a positive and significant effect on repeat patronage of branded eateries in Ado Ekiti to the tune of 0.881 (p-0.000 < 0.05). Secondly, it was discovered that the sales promotion has a positive and significant impact on repeat patronage of branded eateries in Ado Ekiti to the tune of 0.631 (p-0.000 < 0.05). Finally, it was discovered that customers review has a positive and significant effect on repeat patronage of branded eateries in Ado Ekiti to the tune of 0.672 (p 0.000 < 0.05). This study concludes with the fact that advertising, sales promotion and customer review have a positive and significant influence on repeat patronage of branded eateries in Ado Ekiti. Based on the findings made, it was recommended that fast food firms' managers should continue to ensure that they use advertising to keep attracting customers by maintaining their current effort and improve on them when necessary through proper market investigation.
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For the full publication, please contact the author directly at: mayowae922@gmail.com
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Institutions
- Adeseun Ogundoyin Polytechnic, Eruwa, Oyo State 1
- Adeyemi College of Education, Ondo State. (affl To Oau, Ile-Ife) 68
- Ahmadu Bello University, Zaria, Kaduna State 101
- Air Force Institute of Technology (Degree), Kaduna, Kaduna State 11
- Air Force Institute of Technology, Kaduna, Kaduna State 2
- Akanu Ibiam Federal Polytechnic, Unwana, Afikpo, Ebonyi State 6
- Akwa Ibom State University, Ikot-Akpaden, Akwa Ibom State 53
- Akwa Ibom State College of Edu, Afaha-Nsit (Affl To Uni Uyo), Akwa Ibom State 2
- AKWA-IBOM STATE POLYTECHNIC (IEI), IKOT-OSURUA, AKWA IBOM STATE 41
- Akwa-Ibom State Polytechnic, Ikot-Osurua, Akwa Ibom State 32