Evaluating the Impact of Recent Innovations in Chafing Dish Design on the User Experience and Functionality
Student: Mary Ayomide Olaniyan (Thesis, 2025)
Department of Hospitality Management
Federal Polytechnic, Ede, Osun State
Abstract
The ongoing innovations in chafing dish design reflect a broader trend towards
improving user experience and functionality. The study, therefore, evaluates the impact
of recent innovations in chafing dish design on user experience and functionality. The
study offers detailed insights into how design innovations affect user satisfaction, which
was carried out while focusing on Western Sun Restaurant as a case study. The study
employed a survey research design. The analysis was carried out using Western Sun
Hotel, Ede as a case study. The data collection was done by the administration of fifteen
(15) well-structured closed-ended questionnaires that were administered to the staff of
the hotel restaurant. Data was then analyzed by use of descriptive statistics and
inferential such as simple linear regression in the analysis of the research hypothesis.
The findings reveal that (B) the regression coefficient shows the coefficient of the
independent variable is 0.463, the corresponding t-value is 4.515 with Sig. value = 0.000
(< 0.05). Hence, we reject the null hypothesis (0) that “Chaffing design innovations
did not have effect on operational efficiency”. And, we accept the alternative hypothesis
(), “Chaffing design innovations have effect on operational efficiency”; with the
positive slope (i.e., .123). Based on the findings of the study, it can be concluded that
technological advancements in the design of these dishes, such as precise temperature
control and efficient heat retention, are effectively addressing the practical needs of
users and findings support previous studies that have emphasized the role of smart
technology in improving efficiency and reducing expenses in commercial kitchens.
Therefore it was recommended that foodservice establishments should invest in proper
training for staff to maximize the benefits of the new technological features in chafing
dishes and foodservice establishments should implement energy-efficient practices by
adopting chafing dishes with low-energy consumption technologies.
Keywords
For the full publication, please contact the author directly at: maryolaniyan956@gmail.com
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Institutions
- UMA UKPAI SCHOOL OF THEOLOGY, UYO, AKWA IBOM STATE (AFFL TO UNIVERSITY OF UYO) 1
- Umaru Ali Shinkafi Polytechnic, Sokoto, Sokoto State 24
- Umaru Musa Yaradua University, Katsina, Katsina State 28
- Umca, Ilorin (Affiliated To University of Ibadan), Kwara State 1
- University of Abuja, Abuja, Fct 117
- University of Africa, Toru-Orua, Bayelsa State 4
- University of Benin, Benin City, Edo State 362
- University of Calabar Teaching Hospital School of Health Information Mgt. 1
- University of Calabar, Calabar, Cross River State 240
- University of Ibadan, Ibadan, Oyo State 14