Impact of Electronic Mail in Handling Information by Office Professionals in an Organization (a Case Study of Survey Study of Some Selected Organization in Kano Metropolis)

Student: Usman Aisha (Project, 2025)
Department of Office Technology and Management
Kano State Polytechnic, Kano, Kano State

Abstract

ABSTRACT

This study was based on "Impact of Electronic Mail on Handling Information by Office Professionals in an Organization ". Sending and receive information is based on electronic, through the use of e-mail service It is in this regards that this study is embarked upon review of related views on the type of emails service available in the internet, benefit of using e-mail in an organization, effective ways an office professional employ e-mail service for higher productivity, challenges related to e-mail service amon the office professional were discussed, it was discovered that e-mail message is faster than ordinary mail. Four objectives of the study and four research questions were drawn for data collection. Data were collected from fifty (50) respondents from the organization through structured questionnaires and were analyzed by using arithmetic mean. The conclusion has that emails enhance the productivity of office professionals and most organizations can make the use of application of email to enable them handle their duties effectively. The researcher recommended that the organizations among others should link with email facilities in order to compete with communication and development

Keywords
electronic mail email communication office professionals information management Kano Metropolis organizational communication digital communication information handling office technology productivity Nigeria.
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