Impact of Organizational Structure on Employees Performance at Gadzama and Sons Super Market

Student: Manasseh Bawa (Project, 2025)
Department of Business Administration
Kaduna State University, Kaduna, Kaduna State


Abstract

Abstract
This study examines the impact of organizational structure on employees performance in Gadzama and sons supermarket . Utilizing a cross-sectional design, 120 structured questionnaires were distributed, with 100 valid responses collected, resulting in a response rate of 80%. Data were analysed using SPSS version 20, applying descriptive statistics to summarize the data through frequencies, percentages, and mean scores. Inferential statistics, specifically multiple regression analysis, were employed to assess the impact of employee training on SME performance and to test the null hypotheses. The findings reveal that On-the-Job Training (OJT) has a coefficient of 0.35 with a standard error of 0.10, indicating that a unit increase in OJT corresponds to a 0.35-unit improvement in SME performance. Off-the-Job Training (Off-JT) also positively influences performance, with a coefficient of 0.28 and a standard error of 0.12, though its impact is slightly lower than OJT. Soft Skills Training is shown to have the most significant impact, with a coefficient of 0.40, a standard error of 0.09, a t-value of 4.44, and a highly significant p-value (less than 0.001), highlighting its critical role in enhancing employee capabilities. The study concludes that OJT, Off-JT, and Soft Skills Training all positively contribute to SME performance, with Soft Skills Training being the most influential. It is recommended that SMEs implement comprehensive training programs incorporating OJT, Off-JT, and Soft Skills Training. Additionally, regular assessments should be conducted to identify training needs and gaps, and a culture of continuous learning and professional development should be fostered within SMEs.

Keywords
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