Service Quality and Customer Satisfaction With Phed Company Services in Calabar Municipality
Student: Prince Ngwobia Uduma (Project, 2025)
Department of Marketing
University of Calabar, Calabar, Cross River State
Abstract
Keywords
Service quality
Customer satisfaction
PHED
Calabar Municipality
SERVQUAL model
Reliability
Assurance
Responsiveness
Empathy
Tangibles
For the full publication, please contact the author directly at: princeuduma2021@gmail.com
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- Federal Polytechnic, Mubi, Adamawa State 20
- Federal Polytechnic, Nasarawa, Nasarawa State 59
- Federal Polytechnic, Nekede, Imo State 53
- Federal Polytechnic, offa, Kwara State 18
- Federal Polytechnic, Oko, Anambra State 8
- Federal School of Biomedical Engineering, (LUTH), Idi-Araba, Lagos State 1
- Federal School of Surveying, Oyo, Oyo State 7
- Federal University of Agriculture, Abeokuta, Ogun State 19
- Federal University of Petroleum Resources, Effurun, Delta State 77
- Federal University of Technology Akure, Ondo State 23