Service Quality and Customer Satisfaction With Phed Company Services in Calabar Municipality
Student: Prince Ngwobia Uduma (Project, 2025)
Department of Marketing
University of Calabar, Calabar, Cross River State
Abstract
Keywords
Service quality
Customer satisfaction
PHED
Calabar Municipality
SERVQUAL model
Reliability
Assurance
Responsiveness
Empathy
Tangibles
For the full publication, please contact the author directly at: princeuduma2021@gmail.com
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- Federal Polytechnic Ede, Osun State 38
- Federal Polytechnic, Ado-Ekiti, Ekiti State 29
- Federal Polytechnic, Bauchi, Bauchi State 3
- Federal Polytechnic, Bida, Niger State 15
- Federal Polytechnic, Damaturu, Yobe State 11
- Federal Polytechnic, Ede, Osun State 135
- Federal Polytechnic, Idah, Kogi State 1
- Federal Polytechnic, Ilaro, Ogun State 11
- Federal Polytechnic, Ile-Oluji, Ondo State 7
- Federal Polytechnic, Kaura/Namoda, Zamfara State 3