Service Point Office Automation Software
Student: Zayyad Abdullahi Bello (Thesis, 2025)
Department of Computer Science and Informatics
Kaduna State University, Kaduna, Kaduna State
Abstract
This study designs and develops a “Service Point Office Automation Software” (SPOAS) to automate the order management process in Service Point Offices (SPOs) of direct selling companies, enhancing efficiency and reducing errors. The project begins with an evaluation of the current manual system to understand existing processes and user needs. The software features a reliable system for tracking order details, ensuring accurate management of shipped orders ready for collection. A user-friendly interface is designed to facilitate ease of use. Additionally, the software incorporates a notification system to send automated bulk notifications, minimizing human error. An order retrieval algorithm is developed to improve service speed and enhance customer experience. Finally, a robust backup solution is implemented to ensure the safety and integrity of records. This comprehensive approach streamlines operations, reduces administrative workload, and improves overall efficiency in SPOs.
Keywords
For the full publication, please contact the author directly at: zayyadabdullahi2@gmail.com
Filters
Institutions
- University of Calabar Teaching Hospital School of Health Information Mgt. 1
- University of Calabar, Calabar, Cross River State 247
- University of Ibadan, Ibadan, Oyo State 14
- University of Ilorin, Kwara State 444
- University of Jos, Jos, Plateau State 19
- University of Lagos 21
- University of Maiduguri ( - Elearning), Maiduguri, Borno State 3
- University of Maiduguri, Borno State 110
- University of Nigeria, Nsukka, Enugu State 276
- University of Port Harcourt Teaching Hospital, Port Harcourt , River State 6