The Impact of Corporate Social Responsibility (csr) to the Hospitality Business in Selected Hotels in Auchi, Edo State
Student: Judith Olere Igbadumhe (Project, 2025)
Department of Hospitality Management
Auchi Polytechnic, Auchi, Edo State
Abstract
Nowadays, a hotel's social responsibility has gained much attention in the hospitality industry literature. This research examines the impact of hotels' social responsibility (HSR) perceived by residents‟ on their community satisfaction and support of further the hospitality industry development. Hotels' social responsibility practices are measured as a multidimensional variable including economic, social and environmental dimensions. This study aims at assessing hotel‟s social responsibilities to its host communities using Uyi Grand Hotel, Auchi as a case study. Findings show that perceived corporate social responsibility (CSR) practices increase residents‟ community satisfaction and also their support for development of the hospitality industry. It is therefore recommended that hotels should take corporate social responsibility seriously in order to build good and cordial relationship with host community as well as motivating the host community to support in the development of the hospitality industry.
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For the full publication, please contact the author directly at: igbadumhejudith655@gmail.com
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Institutions
- Federal University of Technology, Minna, Niger State 47
- Federal University of Technology, Owerri, Imo State 97
- Federal University Oye-Ekiti, Ekiti State 47
- Federal University, Birnin-Kebbi, Kebbi State 42
- Federal University, Dutse, Jigawa State 8
- Federal University, Dutsin-Ma, Katsina State 64
- Federal University, Gashua, Yobe State 3
- Federal University, Gusau, Zamfara State 14
- Federal University, Kashere, Gombe State 1
- Federal University, Lafia, Nasarawa State 6