The Impact of Corporate Social Responsibility (csr) to the Hospitality Business in Selected Hotels in Auchi, Edo State
Student: Judith Olere Igbadumhe (Project, 2025)
Department of Hospitality Management
Auchi Polytechnic, Auchi, Edo State
Abstract
Nowadays, a hotel's social responsibility has gained much attention in the hospitality industry literature. This research examines the impact of hotels' social responsibility (HSR) perceived by residents‟ on their community satisfaction and support of further the hospitality industry development. Hotels' social responsibility practices are measured as a multidimensional variable including economic, social and environmental dimensions. This study aims at assessing hotel‟s social responsibilities to its host communities using Uyi Grand Hotel, Auchi as a case study. Findings show that perceived corporate social responsibility (CSR) practices increase residents‟ community satisfaction and also their support for development of the hospitality industry. It is therefore recommended that hotels should take corporate social responsibility seriously in order to build good and cordial relationship with host community as well as motivating the host community to support in the development of the hospitality industry.
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For the full publication, please contact the author directly at: igbadumhejudith655@gmail.com
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Institutions
- Covenant Polytechnic, Aba, Abia State 1
- Covenant University, Canaan Land, Ota, Ogun State 4
- Crawford University of Apostolic Faith Mission Faith City, Igbesa, Ogun State 2
- Crescent University, Abeokuta, Ogun State 1
- Cross Rivers University of Technology, Calabar, Cross Rivers State 146
- Delta State Polytechnic, Ogwashi-Uku, Delta State 14
- Delta State Polytechnic, Otefe, Delta State 13
- Delta State University, Abraka, Delta State 143
- Ebonyi State University, Abakaliki, Ebonyi State 18
- Edo University, Iyamho, Edo State 11