The Impact of Corporate Social Responsibility (csr) to the Hospitality Business in Selected Hotels in Auchi, Edo State

Student: Judith Olere Igbadumhe (Project, 2025)
Department of Hospitality Management
Auchi Polytechnic, Auchi, Edo State

Abstract

Nowadays, a hotel's social responsibility has gained much attention in the hospitality industry literature. This research examines the impact of hotels' social responsibility (HSR) perceived by residents‟ on their community satisfaction and support of further the hospitality industry development. Hotels' social responsibility practices are measured as a multidimensional variable including economic, social and environmental dimensions. This study aims at assessing hotel‟s social responsibilities to its host communities using Uyi Grand Hotel, Auchi as a case study. Findings show that perceived corporate social responsibility (CSR) practices increase residents‟ community satisfaction and also their support for development of the hospitality industry. It is therefore recommended that hotels should take corporate social responsibility seriously in order to build good and cordial relationship with host community as well as motivating the host community to support in the development of the hospitality industry.

Keywords
impact corporate social responsibility hospitality business selected hotels auchi edo
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